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Standard ABS Limited
Warranty
ABS 3 Year National Limited
Warranty
ABS desktop computer products are covered with a three-year parts and lifetime
labor warranty unless otherwise specified on special items. Notebook computers
include a 1-year parts and labor warranty. This coverage is effective the day
the item is shipped from our warehouse. Any modification (excluding
upgrading/downgrading components) of the hardware configuration without the
written approval from ABS will invalidate this warranty. APO/FPO, Canada
and international warranties may vary, please call your sales representative for
additional details.
Technical Support
Lifetime Technical support is available over the phone from 8:30AM to 5:30PM PST
Monday thru Friday. Optional 7/24 tech support is also available with $29
upgrade price. Please call our toll free line at to reach our
highly trained technicians. You may also e-mail any questions to tech.
On Site Service <More
Info>
ABS offers a 1-year or 3-year premier On-Site Service with select systems (also
available as an upgrade option for systems without bundled on site service). If
your system includes the on-site service, simply call our technical support line
to have your problem diagnosed. Should on-site service be required, ABS will
arrange for any required parts and a qualified technician to repair your system
at your home or office. Our technician will schedule an appointment with you
within 48hrs, provided the required parts are in stock for immediate delivery. Click
for More Info.
30-Day Money Back Guarantee
If you are not satisfied, you may return your system within thirty (30) days.
You will receive a full refund of the hardware price. All items must be returned
in their original condition to qualify, otherwise, a 15% restocking fee may
apply. Software must be in its original packaging and und for full refund.
After thirty (30) days, all sales are final. Original Shipping and Return
Shipping fees are non-refundable. CAUTION !! $10.00 will be charged if
driver disk(s) are not returned and $20.00 will be charged if the cable(s) are
not returned.
ABS Tech Support Line: , M-F 8:30am -- 5:30pm PST
ABS Customer service Line: , M-F 8:30am – 5:30pm PST
We look forward to providing you “100% total customer satisfaction”
Price, specifications and terms
are subject to change without notice.
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