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Standard
ABS Limited Parts Warranty
Price, specification, and terms are
subject to change without notice. ABS Computer is not
responsible for errors in typography and/or photography. All
parts come with original manufacture warranty and no technical
support. Customer pays return shipping on all services.
Pricewatch.com
customers please note: ABS Computer honors all Pricewatch.com
prices on its website, no need for any special note. If price
varies, please check the following:
- OEM items are
usually cheaper than retail
- Refurbished items
are always cheaper than new
- If after
confirming with that, ABS Computer price does not match
Pricewatch.com, please call or email us for correction.
ABS Computer accepts the following Payment Methods:
- Visa
- Mastercard
- Discover
- American Express
- Prepaid Company Check, Personal Check, Cashier Check or
Money Order
- No Purchase Order, Fax, and C.O.D. orders please.
- Sorry, No International Credit Card.
ABS Computer offers the following shipping methods:
- FedEx Saver (Standard Shipping Method) - Takes 3-4 Days
plus 1-2 days processing time
- FedEx Second Day - Takes 2 Days plus 1-2 days processing
time
- FedEx Over-Night - Takes 1 Day plus 1-2 days processing
time
- APO/FPO Welcome! - Takes 2-4 weeks
plus 1-2 days processing time
- Sorry, No International shipment.
Price Matching / Price Policy
Unfortunately, we do not currently offer price matching. For
your convenience, all of our most current and lowest pricing is
posted on our web site daily. Prices are
not negotiable.
Cross-Ship
ABS Computer does not cross-ship CPU under any condition.
All other items can be cross-shipped if: 1. Customer agrees to
pay first. 2. The exact same item is in stock. All return
shipping costs are the responsibilities of the customer. Return
shipping is a service you pay shipping companies.
Under no condition will ABS Computer
cross-ship any item after 30 days of original invoice date.
Sales Tax
Sales tax is only required for orders shipping within our
resident state. Therefore, all orders shipping within California
will be charged the applicable sales tax according to your
county.
Item Testing
Like any other retailers, all items are shipped as we received
from the manufacturers. ABS Computer does not test any item.
OEM vs. Retail
The retail and OEM versions usually will have the same exact
product, however the retail version usually will come with
bundled software, retail packaging, and more bells and whistles
so to speak. OEM (Original Equipment Manufacturer), White Box,
Brown Box versions will come with the actual product and usually
the drivers, no special packaging or software. Occasionally the
retail version will accompany a longer warranty.
Suggestion: Check out the manufacturer's
website, to see what all is included.
"Bare Drive" or "Bare Card"
These items come exactly as they are described. You will only
receive the bare drive or the bare card. These items are brand
new. However they are purchased in bulk, and will not accompany
any documentation, software, or accessories.
Suggestion: Most drivers and documentation can be downloaded
from the manufacturer's web site.
Money Back Guarantee
All items except otherwise mentioned, may be returned within 30
days from the original invoice date. CPU and memory must be
returned within 7 days from the date of receipt. A return
authorization number is required for all returns.
15% restocking fee will apply. Additional
deduction will be made for CPU.
Due to manufacturer policies, all
Software, Retail Boxed Processors, Notebooks, Blank Media
Cartridges, Routers, products are non-returnable.
Refunds are issued back to the original source of the
purchase. We do not issue store credit.
Restocking Fee
A 15% restocking fee will be applied to
all returns for refund. Shipping charges are non-refundable. No
refund after 30 days.
Technical Assistance
For most products, please contact the original manufacturer for
assistance. ABS Computer does not provide tech support.
Processing Time
You can expect your order to be processed within approximately
one to two "business" days, provided the items are in stock and
there are no problems with the payment verification. ABS
Computer does not guarantee same day shipping. Orders will not
be processed on weekends and holidays.
Rush Processing
ABS Computer will rush process your order for an additional fee
provided that the following conditions are met:
- Order is submitted before 12 noon PST.
- Your transaction and credit card authorization is
successfully completed before 12:30PM PST.
- Your shipping address matches your credit card billing
address (i.e. No alternate ship to address.)
Disclaimer:
IN ALL CIRCUMSTANCES, ABS COMPUTER'S MAXIMUM LIABILITY IS
LIMITED TO THIS RUSH ORDER FEE ONLY. WHILE ABS COMPUTER CANNOT
GUARANTEE SAME DAY SHIPMENT FOR ALL ORDERS, ABS COMPUTER WILL
PUT FORTH OUR BEST EFFORT TO SHIP ALL RUSH PROCESSING ORDER THE
SAME BUSINESS DAY IF CONDITIONS ARE MET OR YOUR RUSH PROCESSING
FEE OF $2.99 WILL BE REFUNDED.
Back Orders
Any items that are unavailable will be placed on back order, and
the remainder of your order will be shipped. Please check our
web site for the back ordered item's estimated time of arrival.
Please note that these dates are "estimates" and not guaranteed
to arrive on that date.
Order Status
ABS Computer Parts will do everything possible to keep you
informed of your order via e-mail. Your tracking number will be
emailed to you once the item is shipped. You may also check
online status page for live updates.
Security
Security is our number one priority. All on-line transactions
are sent through our secure server and encrypted with 128-bit
technology. Once the information is received through the
internet, trusted authorized employees will process your
payment, and make sure that your information is handled with the
highest level of security.
Privacy
ABS Computer Parts respects your privacy. We will not under any
circumstances sell or release your information to any individual
or third party. All of the information obtained from our web
site will be used for processing purposes only. The only e-mail
you will receive from ABS Computer Parts are updates to any
recent orders.
Change Orders
You may request a change to your order, provided your order has
not already been charged. Please call during business hour to
change your order. Please always have your order number ready.
Please never request change order via
Email as we may not receive it in time.
Cancel Order
You may request a cancellation of your order, provided your
order has not already been processed and shipped. Please call
during our business hour to cancel your order. If your account
has already been charged, you will receive a credit back to your
account within approx. 1-2 business days.
Please never request cancel order via Email as we may not
receive it in time.
Resellers
Unfortunately, we do not currently have a reseller or discount
program available at this time. ABS Computer currently already
negotiates the best possible price for you, and offers these
great discounts to all of our customers through our web site.
Anytime we receive any specials or promotions, we will
immediately post them on our web site for you to take advantage.
Tax: All customers outside of California
will not be charged any tax. Therefore, there is no need to fax
or set up any reseller tax exemption form.
For California Reseller: please place your first order as
normal, and fax over your reseller certificate and this form
with your S.O number. We will remove all tax from your order.
Click here to view and print our reseller
tax exemption form.
Volume Discounts
Unfortunately, we do not currently offer volume or wholesale
discounts. ABS Computer currently already negotiates the best
possible price for you, and offers these great discounts to all
of our customers through our web site. Anytime we receive any
specials or promotions, we will immediately post them on our web
site for you to take advantage.
Product Listings
ABS Computer product descriptions are not designed or
intended to replace your personal product knowledge, experience
and/or research.
ABS Computer strives to be as accurate as possible in our
product descriptions, compatibility references, information
content, pricing, links and any other product information
contained in or referenced on our site. However, occasional
human error may occur and we therefore cannot guarantee that all
product descriptions, specifications, pricing or any other
content on the site is entirely accurate, complete, current, or
that we are responsible for these errors. In the event that a
product is listed at an incorrect price due to typographical,
informational, technical or any other error, ABS Computer at its
sole discretion shall have the right to refuse or cancel any
order for that product and immediately amend, correct or remove
the inaccurate information. Moreover, all links on ABS Computer
are intended only to provide visitors with assistance finding
additional information and professional opinion; however, due to
the fast pace of the industry, complex nature and personal
subjective experiences, reviews can become outdated or less
accurate over time or even at inception and should therefore
never be the sole determinate in a purchasing decision, or, most
importantly, a substitute for doing one's own product research.
Please remember to consider, you, our valued patron, are
ultimately responsible for any purchase decision.
Product Reviews
ABS Computer is not a forum for product reviews. For product
reviews, we recommend sites such as www.cnet.com,
www.anandtech.com, and www.tomshardware.com. ABS Computer is a
private site that conducts the business of selling computer
hardware and as such, any specifications and information posted
by ABS Computer regarding products for sale must be factual.
However, customer comments in regards to their experience with
said products are the opinions of the user. The customer opinion
reviews are used at the discretion of ABS Computer as a
marketing device for positive and constructive ways to share the
benefit of the product. It is not used as a source for negative
commentary as we cannot endorse the validity of any negative
comment. Therefore, the ABS Computer site is moderated to remove
any unproven biased negative comments. It is not the intention
of ABS Computer to mislead any customer and
therefore all purchase decisions should not be solely based on
the product review.
ABS Computer Purchase Agreement
By accepting delivery of any product delivered from ABS Computer
("ABS Computer"), you ("Customer") agree to be bound by the
terms and conditions listed below. You and ABS Computer agree
that the following terms and conditions are the exclusive terms
governing the sales transaction between Customer and ABS
Computer. Any attempt to alter, supplement, modify or amend
these terms and conditions by the Customer will be considered a
material alteration of this agreement and, therefore, are null
and void. In addition, these terms and conditions are subject to
change at any time, without prior written notice. Therefore,
please check these terms and conditions carefully each time you
place an order with or accept delivery of any goods from ABS
Computer.
1. ABS COMPUTER SATISFACTION GUARANTEE
ABS Computer offers our customers a 30-day satisfaction
replacement or refund guarantee on all purchases, except:
- 7-day replacement or refund guarantee on all CPU/Memory
products and refurbished computer products
- Note: For CPU, base cost will reflect current market
price, and 15% restocking fee will apply after this
adjustment. Therefore, total refund is subtracting.
However, to take advantage of ABS Computer's return guarantee
policy, Customer agrees to comply with ABS Computer's Product
Return Procedure as below. Any breach of ABS Computer's Return
Policy Procedure will result in the loss of ABS Computer's
replacement/return guarantee. Furthermore, all return shipments
not in compliance with these instructions will be rejected.
Product Return Procedure:
- To return a product based upon ABS Computer's
replacement/return guarantee, you must obtain a Return
Merchandise Authorization ("RMA") number within the guarantee
return period for the product (described above).
Please use this link to file for RMA.
All RMA must be filed online. ABS Computer will not accept
returns without prior authorization and a RMA number. Once
issued, RMA numbers are valid for 15 days within which return
products must be received by ABS Computer. RMA numbers will
not be extended or reissued. Customer should prominently
display the RMA number(s) on the shipping label of boxes
containing the returned product.
- Customer is solely responsible for shipping any returned
product to ABS Computer. Customer agrees to use only reputable
carriers capable of providing proof of delivery and insurance
for the entire value of the shipment. Customer agrees to bear
all shipping charges and all risk of loss for the return
product during shipment. Customer agrees that all returned
products will be 100% complete, in re-saleable condition, and
will include the original packaging material, manuals, blank
warranty cards, and other accessories provided by the
manufacturer. If any component of the returned product is
missing, ABS Computer's Return Procedure will be breached and
ABS Computer will reject the entire return or may choose to
impose additional charges against the customer for replacement
of the missing component.
- ABS Computer will not refund to Customer the original
shipping charges. In addition, ABS Computer will assess a 15%
restocking fee against the Customer's account on all returns
for refund.
2. WARRANTIES
ABS Computer is a distributor only. Products sold by ABS
Computer are not manufactured by ABS Computer. The products may,
however, be covered by each manufacturer's warranty, service,
and support policy (if any). ABS Computer assigns and passes
through to the Customer any warranty of the manufacturer, and
Customer acknowledges that it shall have recourse only under
such warranties and only as against the manufacturer of the
products.
ABS COMPUTER MAKES NO REPRESENTATION OR EXPRESS WARRANTY WITH
RESPECT TO THE PRODUCT EXCEPT THOSE STATED IN THIS DOCUMENT. ABS
COMPUTER DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AS
TO ANY SUCH PRODUCT, INCLUDING AND WITHOUT LIMITATION, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTIES ARISING FROM
STATUTE, TRADE USAGE, COURSE OF DEALING, OR COURSE OF
PERFORMANCE.
3. YEAR 2000 POLICY
Customer's only recourse for any "Year 2000" issue is as against
the applicable manufacturer under its manufacturer warranty.
Please contact the manufacturer to determine warranty coverage
for "Year 2000" compliance problems.
ABS COMPUTER DISCLAIMS ALL REPRESENTATIONS OR WARRANTIES,
EXPRESS OR IMPLIED, WITH RESPECT TO "YEAR 2000" COMPLIANCE OF
ANY PRODUCT, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED
WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARICULAR
PURPOSE. THE RETURN POLICY OUTLINED ABOVE DOES NOT APPLY TO
"YEAR 2000" COMPLIANCE PROBLEMS.
4. LIMITATION OF LIABILITY
IN ALL CIRCUMSTANCES ABS COMPUTER'S MAXIMUM LIABILITY IS LIMITED
TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. ABS Computer SHALL
NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION
IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS
RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY
LIMIT. ABS COMPUTER SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS
FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNTION, DELAYS,
INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO
EXEMPLARY DAMAGES, WHETHER OR NOT ABS COMPUTER IS APPRISED OF
THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.
5. GENERAL TERMS AND CONDITIONS
(a) Payment Terms; Orders:
An order is not binding upon ABS Computer until it is accepted;
ABS Computer must receive payment before it will accept an
order. Payment for product(s) ordered is due prior to shipment.
Customer can make payment by credit card, wire transfer, or some
other method prearranged with ABS Computer. You agree to pay the
amount(s) due as specified on the invoice, and you agree to pay
interest on all past-due sums at a rate of 1.5% per month or the
highest rate allowed by law, whichever is greater.
(b) Shipping Charges:
Your total cost for purchase of any product will include
shipping and handling charges shown on the ABS Computer invoice.
(c) Title; Risk of Loss:
ABS Computer will arrange for shipment of ordered product(s) to
the Customer, Free On Board (F.O.B.) shipping point, meaning
title to the product(s) -- excepting software-- and risk of loss
passes to the Customer upon delivery to the carrier. ABS
Computer reserves a purchase money security interest in the
product(s) until its receipt of the full amount due. Customer
agrees to allow ABS Computer to sign appropriate documents on
Customer's behalf to permit ABS Computer to protect its purchase
money security interest. Title to software will remain with the
licensor(s). All software is provided subject to the license
agreement of the software maker. Customer agrees to be bound by
any software license agreement once the seal on the package is
broken. ABS Computer will advise Customer of estimated shipping
dates, but ABS Computer will, under no circumstances, be
responsible for delays in delivery, and associated damages, due
to events beyond its reasonable control, including without
limitation, acts of God or public enemy, acts of federal, state
or local government, fire, floods, civil disobedience, strikes,
lockouts, and freight embargoes.
(d) Governing Law and Jurisdiction:
Any dispute arising out of or related to these Terms and
Conditions or the sales transaction between ABS Computer and
Customer shall be governed by the laws of the State of
California, without regard to its conflicts of law rules.
Specifically, the validity, interpretation, and performance of
this agreement shall not be governed by the United Nations
Convention on the International Sale of Goods. ABS Computer and
Customer consent to the exclusive jurisdiction and the venue of
the State Courts of the State of California, Los Angeles County,
to resolve any dispute between them related hereto, and the
parities waive all rights to contest this exclusive jurisdiction
and venue of such Courts. Finally, the Customer also agree not
to bring any legal action, based upon any legal theory including
contract, tort, equity or otherwise, against ABS Computer that
is more than one year after the date of the applicable invoice.
(e) Severability:
If any provision contained in this agreement is or becomes
invalid, illegal, or unenforceable in whole or in part, such
invalidity, illegality, or unenforceability shall not affect the
remaining provisions and portions of this agreement, and the
invalid, illegal, or unenforceable provision shall be deemed
modified so as to have the most similar result that is valid and
enforceable under applicable California law.
(f) Waiver:
The failure of either party to require performance by the other
party of any provision of this agreement shall not affect in any
way the first party's right to require such performance at any
time thereafter. Any waiver by either party of a breach of any
provision in this agreement shall not be taken or held by the
other party to be a continuing waiver of that provision unless
such waiver is made in writing.
(g) Entire Agreement:
These terms and conditions, together with the ABS Computer's
invoice respecting the products ordered by Customer, are the
complete and exclusive agreement between ABS Computer and
Customer, and they supersede all prior or contemporaneous
proposals, oral or written, understandings, representations,
conditions, warranties, and all other communications between ABS
Computer and Customer relating to the subject products. This
agreement may not be explained or supplemented by any prior
course of dealings or trade by custom or usage. |